Privacy Policy King Bet – Protection of Your Personal Data

King Bet ("we", "Platform", or "King Bet") values the privacy of every user who uses our services. This Privacy Policy transparently explains how we handle your personal data – from how it is collected, why it is used, who it is shared with, and how it is protected.

By registering or using the king bet platform, you agree to the data handling practices described in this document. If you do not agree with any part of this Privacy Policy, we encourage you to contact our support team before continuing to use the platform.

King bet collects several categories of personal data depending on the type of interaction you have with our platform. Below is a summary of the types of data collected and their purposes:

We may also receive your personal data from trusted third-party sources, such as payment verification providers or KYC compliance platforms, solely for identity verification and fraud prevention purposes.

Every piece of data collected by king bet is used on a lawful basis and for defined purposes. We do not use your data for any purpose beyond what is stated without obtaining additional consent from you.

The purposes for which your personal data is used include:

• Account management – Creates, verifies, and manages your user account securely.
• Transaction processing – Processes deposits, withdrawals, and all financial transactions accurately and efficiently.
• Identity verification (KYC) – Ensures all members are real individuals who meet the platform's eligibility requirements.
• Fraud prevention – Identifies and blocks suspicious activity that could compromise the security of your account or the platform.
• Legal compliance – Fulfils reporting obligations to the relevant authorities as required by law.
• Service improvement – Analyses usage patterns to improve platform features, performance, and overall user experience.
• Service communications – Sends important notifications regarding your account, transactions, or policy changes.
• Responsible gaming – Monitors wagering patterns to identify signs of problem gambling and provide appropriate assistance.

King bet does not sell or rent your personal data to any third party for commercial purposes. However, there are limited situations where your data may need to be shared with certain parties:

• Payment providers – Required financial information is shared with trusted payment processors such as FPX, DuitNow, and digital wallet providers used to process your transactions.
• KYC verification providers – Identity documents are shared with integrated third-party verification platforms to process identity checks securely and efficiently.
• Authorities and regulatory bodies – We are required by law to disclose certain information to the relevant authorities upon lawful request.
• Technical service providers – Our technical infrastructure partners (such as cloud computing services) have limited access only to data necessary for system operations.

King Bet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies – Required for core platform operations such as session login and security. These cookies cannot be disabled as the platform will not function properly without them.
• Preference Cookies – Saves your preferences such as language, display settings, and session information so you do not need to adjust them each time.
• Analytics Cookies – Helps us understand how users interact with the platform so we can make meaningful improvements. This data is collected in aggregate and does not identify individuals.
• Security Cookies – Used to detect unusual activity and protect your account from unauthorized access.

You can manage cookie settings through your web browser preferences at any time. Please note that disabling essential cookies may affect platform functionality.

King bet retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law.

• Active account data – Retained throughout the period your account is active and for a specified period after account closure to meet audit and compliance requirements.
• Financial transaction records – Retained for a minimum of seven years in line with financial compliance and anti-money laundering legal requirements.
• KYC verification documents – Retained for five years after account closure, or longer if required by the relevant authorities.
• Security logs – Retained for 12 months for security investigation and fraud prevention purposes.
• Communication data – Customer support conversation records are retained for two years for reference and service improvement purposes.

When data is no longer required, we will securely delete or destroy it using methods that comply with industry security standards.

As a king bet user, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):

To exercise any of the rights above, please contact the king bet customer support team. We will process your request within 30 business days from the date of receipt. In complex cases, this period may be extended with prior notice to you.

King Bet continuously invests in cybersecurity infrastructure to ensure your personal data remains protected from all threats. The technical and organisational security measures we implement include:

• End-to-end encryption – All communications between the platform and your device are protected with the latest TLS 1.3 protocol.
• Database encryption – Data stored on our servers is protected with military-grade AES-256 encryption.
• Two-factor authentication (2FA) – An additional layer of protection is available for all member accounts to prevent unauthorized access.
• Strict access controls – Only authorized personnel with a legitimate business need may access user data, with all access logged and audited.
• Periodic penetration testing – Independent security teams periodically conduct testing on our systems to identify and address any vulnerabilities before they can be exploited.
• Incident response plan – Clear procedures are in place for an immediate response in the event of any data breach, including notification to users and the relevant authorities within the stipulated timeframe.

The king bet platform may contain links to third-party websites or services in certain contexts. Please note that this Privacy Policy applies to the king bet platform only.

King bet is not responsible for the privacy practices, content, or policies of third-party websites that may be accessed through those links. We encourage you to read the privacy policy of each website you visit separately to understand how your data is handled by them.

King Bet reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to you via a prominent notice on the platform or through your registered email.

The "Last updated" date at the top of this document will always reflect the latest version of the Privacy Policy. Your continued use of the king bet platform after any changes take effect constitutes your acceptance of the updated policy.

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, king bet's data protection team is here to help.

• Live Chat – Available 24 hours a day, 7 days a week via the king bet platform.
• Privacy Email – [email protected]

We are committed to responding to all privacy-related enquiries within a reasonable timeframe. For formal data rights requests, please clearly state the type of request so our team can process it more efficiently and accurately.